In healthcare, people obviously care about being able to reach a professional at any time of day. Health emergencies don’t wait for office hours and your patients want to be able to reach you when they need you. Our 24/7 medical call center answering service allows you to keep your office hours while being alerted to emergencies as they arise. Maintain your lifestyle, and your resources, with flexible message delivery options ranging from emails, to SMS messages, to voicemail, or even have your messages delivered live by a representative.

Our job is to help you provide the care and attention your patients and staff require. Our professional Customer Service Representatives are trained to effectively handle all of your calls with speed and accuracy, ensuring that each message contains the exact information you need. Tags, Newborns, Rx refill requests – you name it; we have the experience to handle these calls in the professional manner you expect.

Receive the right messages at the right time and place...

We offer a medical message dispatch service that ensures your messages are promptly dispatched in the form you prefer including direct verbal relay, pager, cell phone, SMS, email and/or fax.

Take charge of your on-call schedule...
Tired of the hassle and frustration of managing your on-call schedule? Time Communications can help you maintain and manage your monthly on-call schedules, no matter how detailed or complex. You can make changes to your on-call schedule quickly and easily – by phone, fax, or online through our Web Portal. And you tell us how to route calls to your on-call staff – by patient age, office location, type of call, or whatever you choose.

Safe, secure and compliant...
In your business, you have to align yourself with business partners that are as serious as you are about regulatory compliance, not to mention patient confidentiality. Time Communications provides HIPAA compliant answering services; we follow strict policies and procedures to ensure we stay in compliance with HIPAA and other regulatory requirements.

If you’re looking for a medical answering service that is professional, knowledgeable and sensitive to the needs of your patients, Time Communications is right for you.

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