Your account can be programmed, with you in control, to forward callers to any pre-set phone numbers or behaviors. This can include the “Home Office”, cell phone, voicemail, etc. You can even choose to screen a call when it is forwarded to you. If you choose not to take the call it can be forwarded back to a CSR or voicemail. This allows you to be virtually anywhere without ever missing a call! You might be on the golf course, but as far as your client is concerned your in the office handling their call!